Privacy Policy

The online store of Glora (the "Glora SIA"), which can be accessed via the site and via any other site managed by Glora SIA through the URL is dedicated to electronic sales and is managed by Glora SIA as autonomous Data Controllers (hereafter referred to also just as “Controllers”). With this privacy policy (hereafter referred to as the “Privacy Policy”), which refers to the site (hereafter referred to as the “Site”), Glora propose to provide users with information about the data controllers, the personal information collected through the Site, the purposes and procedures for which such information is processed, the third parties involved in the processing, its possible transfer abroad, the security measures adopted to protect and safeguard the data gathered, and the procedures through which users can verify the processing of data concerning them and exercise the rights granted to them by Legislative Decree No. 196 of 30 June 2003 (hereafter referred to as “Legislative Decree 196/2003”).

The Privacy Policy was drawn up in accordance with Article 29 of Recommendation 2/2001, adopted on 17 May 2001 by the Working Group on Personal Data Protection, in relation to the minimum requirements for online data collection in the European Union, and also constitutes a disclosure to data subjects pursuant to Article 13 of Legislative Decree 196/2003.

The Privacy Policy is applicable exclusively to the Site, and not to other websites that may be viewed by users via links present on the Site.


When users visit and view the Site, Glora do not generally collect personal data from them, with the exception of "browsing data". The technological platform through which the Site is made available to users automatically records some browsing data (the transmission of which is implicit in the use of internet communication protocols), such as the name of the internet access provider, the site of origin, pages visited, date and duration of the visit, etc. Such information allows users to access the Site and use certain services, and may be aggregated and used anonymously for statistical purposes and to verify that the Site is functioning properly.
Glora do not collect these browsing data in order to associate them with other information about the users and subsequently identify the users. However, browsing data, by their very nature, may allow identification of the users after they have been processed and associated with other information. Browsing data may therefore be used by in order to ascertain any liability concerning computer crimes committed to the detriment of the Site or through the Site. With the exception of this possibility, the browsing data described above are stored only temporarily, in compliance with applicable regulations.


Glora collects and processes personal data that users provide voluntarily when interacting with the functionalities and services of the Site. In the sections of the Site where users' personal data are collected, a disclosure is published pursuant to Article 13 of Legislative Decree 196/2003.


When you visit the website, we may automatically collect the following information: your ip address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the url clickstream to, through and from our websites, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through "Cookies", and this is explained further below.
Cookies help us in various ways. We use cookies to help us (I) to administer our website for internal operations including troubleshooting purposes; (ii) to better compose the website or our product information so that it is more relevant to your interests or preferences; (iii)to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the website and generally in order to monitor usage of the website; (iv) to allow us to keep our website safe and secure; (v) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (vi) to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the website. See below for more information on how to disable cookies for some web browsers.
For information about the specific cookies used on this website, please see below:
What it does
Cookies necessary for essential website purposes
These cookies are essential to provide you with services available through this website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
Functionality cookies
Functionality cookies record information about choices you’ve made and allow us to tailor the website to you. These cookies mean that when you continue to use or come back to the services, we can provide you with our services as you have asked for them to be provided. For example, these cookies allow us to:
  • save your location preference if you have set your location on the homepage;
  • remember settings you have applied, such as layout, text size, preferences, and colours;
  • show you when you are logged in; and
  • store accessibility options.
Analytics cookies
These cookies collect information that is used either in aggregate form to help us understand how the website is being used or how effective our marketing campaigns are, or to help us customize the website for you. This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. Our third party partners use their own cookies and have their own privacy policies. Third party cookies are used to gather statistics, but cannot be used to identify individuals. We allow our partners to serve these third party cookies, but we do not have other access to them.
Advertising cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed, and in some cases selecting advertisements that are based on your interests. A large proportion of the advertisements you see on the website are generated by third parties. Cookies are often used by these third party partners to allow them to track the number of people who have clicked on or seen a particular advert or page and how many people have seen the advert or page more than once. Parts of this statistical data may be shared with us by third parties, allowing us to improve the targeting and placement of adverts on the website.
For internet explorer 8.0 :
  1. choose tools and then internet options;
  2. click the privacy tab;
  3. move the slider to choose your preferred settings;
  4. for more specialized cookie settings, click on advanced, check the override cookie handling button and modify the settings to suit your requirements
For internet explorer 7.0 :
  1. choose tools and then internet options;
  2. click the privacy tab;
  3. move the slider to choose your preferred settings;
  4. the default setting is medium and the menu allows you to select the level of filtering on the basis of (a) the source of the cookie and (b) whether the source has a privacy policy
  5. or more specialized cookie settings, click on advanced
For firefox 3.0 :
  1. click on tools, then options (or edit / preferences on linux);
  2. select privacy;
  3. select cookies;
  4. choose your preferred settings (you can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies).
For netscape navigator 6 and netscape navigator 7 :
  1. choose preferences from the edit menu;
  2. select privacy & security, then select cookies;
  3. choose your preferred settings.
Please note that we do not control the use of cookies by third parties.


Glora process users' data for the following purposes:
  • management of browsing on the Site;
  • management of Site security;
  • compliance with legal and regulatory obligations;
  • exercise of rights in judicial proceedings.
Glora process users' data for the following purposes:
  • management of sales and transactions performed in the context of the Glora SIA;
  • management of orders;
  • sale and delivery of products;
  • management of returns and guarantees, and other activities necessary for the sale of products via the Glora SIA.


With the exception of browsing data (which are automatically collected by the system), the transmission of data by users for the aforementioned purposes is optional. Failure to transmit data for commercial purposes will not affect your ability to access the functionalities offered by the Site, except that it will be impossible to buy products.


Users' personal data are processed using IT and electronic tools, mainly via electronic and automated means and, in certain specific transactions, using paper documentation. In accordance with LD 196/2003, specific security measures are observed to prevent data loss, unlawful or improper use, and unauthorised access.


Users' personal data are processed by parties designated as processors or tasked with processing, in accordance with the provisions of Articles 29 and 30 of LD 196/2003. In addition to the above, the data may be brought to the attention of third parties such as freelancers, consultants and, more generally, third parties that cooperate with to pursue the aforementioned purposes, or third parties that have been tasked with activities on an outsourcing basis.
In any case, Glora undertake to provide such third parties only with the data necessary to perform the duties and activities assigned to them; it also undertakes to do everything in its power to ensure that third parties use the data received exclusively for the purposes indicated by and in compliance with the applicable regulations on personal data processing.
Users' personal data may also be brought to the attention of third-party companies in the event of mergers or demergers, acquisitions, disposals of companies or business units, or other extraordinary corporate transactions. Users' personal data may also be brought to the attention of legitimate recipients pursuant to law or regulations, for example in the event of a request by the competent public authorities or judicial authorities or, more generally, in the context of judicial proceedings, as well as to protect and defend the Site and the rights of
Such parties shall process the data as autonomous data controllers or processors, depending on the case in question.
An updated list of all Data Processors may be requested from the Data Controllers identified below, the email address
Furthermore, these data may be transferred outside of the national territory in countries not belonging to the European Union. In this case, an adequate level of data protection will be guaranteed. The Data shall not be disseminated.


The Site may contain banners, advertising messages and advertisements of third parties or Data Controller’s business partners.By accepting the offers from the aforesaid third parties, the user may access web pages pertaining exclusively to such third parties who, being outside of the control of the Data Controller, are in no way bound to comply with the provisions of this Privacy Policy.
Glora thus invite users to take care when accepting offers of services from third parties, and to read the information provided by the third party regarding its processing of personal data, which the Data Controllers have no control over, nor can be held liable for.


This Privacy Policy may be modified in order to comply with new legal provisions or altered procedures for data processing by Glora, or because of changes relating to the Site's functioning or the performance of services rendered through the Site.
Glora shall be responsible for promptly informing users of any update by publishing it in this section of the Site. Glora therefore invite users to periodically consult the Privacy Policy in order to ensure that they have read the most recently published version.


Users of the Site may exercise the rights pursuant to Article 7 of Legislative Decree 196/2003, which are reproduced in full below. These rights may be exercised informally simply by sending a request to the Data Controllers as identified above, to the email address


  1. The data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning them, even if they are not yet recorded, and the communication of said data in an intelligible form.
  2. The data subject has the right to be informed of:
    - The origin of the personal data;
    - the purposes and methods of the data processing;
    - the logic applied in the event of processing performed with the aid of electronic instruments;
    - the identification details of the data controller, the data processors and the designated representative pursuant to Article 5, paragraph 2;
    - the parties or categories of parties to which the personal data may be communicated or which may access the data in the capacity of designated representative in the territory of the state, data processor or party tasked with processing the data.
  3. The data subject has the right to obtain:
    - an update, adjustment or, where they have an interest therein, supplement to the data;
    - the deletion, anonymisation or blocking of data processed unlawfully, including data that do not need to be stored for the purposes for which the data were collected or subsequently processed;
    - a certification that the operations mentioned under a) and b) have been brought to the attention, including with regard to their content, of those to whom the data were communicated or disseminated, except in cases where this is impossible or requires a use of resources that is manifestly disproportionate to the right being protected.
  4. The data subject has the right to object, in full or in part
    - for lawful reasons, to the processing of personal data concerning them, even if it is pertinent to the purpose of the data collection;
    - to the processing of personal data concerning them for the purposes of sending out advertising or direct-sales material or for the performance of market research or marketing communications.

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